FAQs

Frequently Asked Questions

We have technicians located across Melbourne and service both Inner and Outer Metropolitan areas of Melbourne. If your home or business is located outside of these areas, please contact us to arrange a suitable quote.

You are more than welcome to provide your own hardware when it comes to performing computer repairs or maintenance. However, you may in fact find it more cost effective to purchase hardware through one of our supplier distribution channels.

For all hardware purchased through Friendly IT, we provide a return to manufacturer warranty as per product terms and conditions. We also provide warranty on our labour, less callout fee, for any issue that remains unresolved.

We offer free IT support to disadvantaged individuals or organisations who may be struggling but also have a good cause. Feel free to get in touch with us anytime. We would love to get to know you more and see how we could be of service.

We are a Melbourne Based Company with technicians servicing both inner and outer Metropolitan Melbourne. Our head office is located on Little Collins Street in Melbourne CBD.